PRIVACY POLICY
Last Updated: February 25, 2025
Top Card Collectibles (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website topcardcollectibles.com (the “website”).
By using our website, you consent to the data practices described in this policy. If you do not agree, please discontinue using our services.
1. Information We Collect
We collect personal and non-personal information in the following ways:
a) Personal Information You Provide
• Name
• Email address
• Shipping and billing address
• Phone number
• Payment information (processed securely by third-party providers)
• Account login details (if applicable)
• Communication preferences
b) Information Collected Automatically
When you visit our website, we may collect:
• IP address
• Internet browser type and version
• Unique device identifiers and other diagnostic data
• Pages viewed and time spent on the website
• Referring website information
• Cookies and tracking technologies (see Section 6)
2. How We Use Your Information
We use your information for the following purposes:
• To contact you
• To process orders and payments
• To provide customer support
• To improve our website and services
• To send promotional emails (with opt-out options)
• To comply with legal obligations
3. How We Share Your Information
We do not sell your personal information. However, we may share the information with the following, in which case will require they also honour this Privacy Policy:
• Service Providers: Payment processors, shipping companies, and IT support providers.
• Other Partners: Our parent company and other subsidiaries, business partners, or other companies that we control or that are under common control with us.
• Legal Authorities: If required by law or in response to a legal request.
4. Third-Party Services
We may use third-party services (eg, eBay, Square, Pinterest, Google Analytics, etc) for selling, advertising, payment processing, website analytics, etc. We use these professional tools to help us improve our services to our customers. These third parties have their own privacy policies, and we encourage you to review them.
5. Cookies and Tracking Technologies
We use cookies to enhance user experience and analyze website traffic. You can adjust cookie settings through your browser.
6. Social Media Links
Our website may contain links to our social media pages on platforms such as:
• Facebook
• Instagram
• Twitter/X
• Pinterest
• Substack
• YouTube
If you interact with us on these platforms, your data will be subject to their privacy policies. We recommend reviewing their policies before engaging with us on social media.
Data Retention
We retain your personal information only as long as necessary for the purposes outlined in this policy or as required by law.
• Account Information: Retained until you request deletion.
• Transaction Records: Retained for at least 7 years to comply with tax and financial regulations.
• Marketing Data: Retained until you opt out or withdraw consent.
• Website Analytics: Retained for up to 2 years for performance analysis.
Once data is no longer needed, we securely delete or anonymize it.
8. Data Storage & Security
We implement security measures to protect your personal data. However, no online transmission is 100% secure, and we cannot guarantee absolute security.
9. Your Rights and Choices (BC Privacy Laws)
Under British Columbia’s Personal Information Protection Act (PIPA), you have the right to:
• Access, update, correct, or delete your personal data through your account settings
• Request corrections
• Withdraw consent for certain uses (eg, reviews, promotions, etc)
10. Changes to This Policy
We may update this policy periodically. Changes will be posted on this page with a revised effective date.
11. Interpretation and Definitions
Interpretation
The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Privacy Policy:
Account means a unique account created for you to access our service or parts of our service.
Affiliate means an entity that controls, is controlled by or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
Company (referred to as either “the company”, “we”, “us” or “our” in this Agreement) refers to Top Card Collectibles, 30082 Glenpark RPO, Kelowna, BC V1V 2M4.
Cookies are small files that are placed on your computer, mobile device or any other device by a website, containing the details of your browsing history on that website among its many uses.
Device means any device that can access the service such as a computer, a mobile phone or a digital tablet.
Personal Data is any information that relates to an identified or identifiable individual.
Service refers to the website.
Service Provider means any natural or legal person who processes the data on behalf of the company. It refers to third-party companies or individuals employed by the company to facilitate the service, to provide the service on behalf of the company, to perform services related to the service or to assist the company in analyzing how the service is used.
Usage Data refers to data collected automatically, either generated by the use of the service or from the service infrastructure itself (for example, the duration of a page visit).
Website refers to Top Card Collectibles, accessible from https://topcardcollectibles.com/
You means the individual accessing or using the service, or the company, or other legal entity on behalf of which such individual is accessing or using the service, as applicable.
Contact Us
If you have any questions or concerns regarding your privacy or have any inquiries, please contact us at:
topcardcollector@gmail.com
Top Card Collectibles, 30082 Glenpark RPO, Kelowna, BC V1V 2M4