Website Terms and Conditions
1. Acceptance of Terms
By accessing and using Top Card Collectibles.com (hereinafter the “website”), you accept and agree to be bound by these Terms and Conditions, including our Disclaimer and Privacy Policy posted on the website and incorporated herein by reference. If you do not agree to these Terms and Conditions, you must immediately discontinue the use of this website.
The term “you” refers to anyone who uses, visits and/or views the website. Top Card Collectibles (“company”, “we”, or “us”) reserves the right to amend or modify these Terms and Conditions in its sole discretion at any time without notice and, by using the website, you accept those amendments. It is your responsibility to periodically check the website for updates.
Your continued use of the website after posting of any changes to our Terms and Conditions constitutes your acceptance of those changes and updates. You must not access or use the website if you do not wish to be bound by these Terms and Conditions.
2. Nature of Goods
Top Card Collectibles is a reseller of merchandise such as apparel, memorabilia, comics, trading card supplies, and pre-owned trading cards, including but not limited to cards in antique, brand new or mint condition. We are not affiliated with, endorsed, or authorized by the original manufacturers of the cards sold. All products are resold as used or collectible items. We do not make claims of affiliation or endorsement by the original manufacturers.
3. Financial Transactions and Payment
All financial transactions made through our Website are processed securely. You agree to provide accurate payment information and authorize Top Card Collectibles to charge the payment method for all purchases, including applicable taxes and shipping fees. We reserve the right to withdraw or cancel any product or service at any time, including orders placed in the event of pricing errors or inventory issues.
4. Order Cancellation and Refund Policy
You may cancel your order before it has been shipped. Once shipped, orders are considered final. Refunds are only issued for incorrect or damaged items upon return in their original condition. To request a refund, you must contact us within 7 calendar days of receiving the product.
5. Limitation of Liability
Top Card Collectibles strives to provide accurate descriptions of all products sold. However, we are not responsible for any errors, inaccuracies, or omissions. We do not guarantee that the information on the Website is free from errors or interruptions, including website downtime. To the fullest extent allowed by law, we disclaim any liability for any direct, indirect, incidental, or consequential damages arising from the use of this Website or the purchase of products.
6. Copyright and Intellectual Property
All content on this Website, including text, images, graphics, and logos, is protected by copyright laws and owned by Top Card Collectibles or its content suppliers. You may not use, reproduce, modify, distribute, or exploit any content from the Website for commercial or non-commercial purposes without our written consent. Unauthorized use may result in legal action.
7. User Conduct and Behavior
Users of this Website agree to conduct themselves in a lawful and respectful manner. The following behaviors are prohibited:
Engaging in unlawful activities, including hacking or unauthorized access.
Posting or sharing hate speech, offensive or defamatory content, or bullying others.
Engaging in spam, promotions, or unsolicited advertisements.
Violating the intellectual property rights of Top Card Collectibles or any third party.
We reserve the right to disable or terminate user accounts that violate these Terms and Conditions or engage in prohibited behavior.
8. Account Suspension and Termination
We reserve the right to suspend or terminate your account at our discretion for any reason, including but not limited to violations of these Terms and Conditions, suspicious activity, or fraudulent behavior. We are not obligated to provide notice before taking such action.
9. Disclaimer of Warranties
All products are sold “as is,” and we make no representations or warranties regarding the condition, authenticity, or fitness of the products for a particular purpose. You assume all risks associated with purchasing used or collectible items.
10. Website Availability and Service Interruptions
We do not guarantee that our Website will be available at all times. Temporary interruptions may occur due to maintenance, updates, or technical issues beyond our control. We are not liable for any losses or damages resulting from Website downtime or interruptions.
11. Changes to Terms and Conditions
We reserve the right to update or modify these Terms and Conditions at any time. Changes will be posted on this page, and your continued use of the Website after the changes are posted constitutes acceptance of the new Terms and Conditions.
12. Governing Law
These Terms and Conditions are governed by the laws of British Columbia, Canada. Any disputes arising from these Terms and Conditions will be subject to the exclusive jurisdiction of the courts in British Columbia.
Contact Information
For any questions or concerns regarding these Terms and Conditions, please contact us at topcardcollector@gmail.com
Refund and Return Policy
At Top Card Collectibles, we strive to provide high-quality, collectible trading cards. Due to the nature of our products, we do not offer returns on most purchases. However, if you receive a damaged or incorrect item, we are happy to assist with a return or refund under the conditions outlined below.
1. Terms of Return
Returns are only accepted in the following cases:
You received an incorrect item.
The item arrived damaged.
If your situation meets the above criteria, you must contact us within 7 calendar days of receiving the product to initiate a return. We are unable to process returns after this time frame.
2. Condition of Return
If the product is eligible for a return (due to damage or incorrect item), it must be returned in the same condition it was received, including any original packaging.
3. Reason for Return
We only accept returns for the following reasons:
The product was damaged during shipping.
You received an incorrect item that does not match your order.
4. Process for Return
To initiate a return, please follow these steps:
Contact our customer service at topcardcollector@gmail.com with your order number and a detailed description of the issue (including photos, if applicable).
We will review your request and provide further instructions on how to return the item if it qualifies.
If your return is approved, you will receive a return shipping label and instructions on how to send the item back.
5. Process of Refund
Refunds will only be issued under the following conditions:
The returned product is received and inspected to confirm it is damaged or incorrect.
Once approved, refunds will be processed within 7 business days.
Refunds will be credited back to your original method of payment. Shipping costs are non-refundable unless the return is due to our error (damaged or incorrect item).
6. Contact Information
If you have any questions or need to initiate a return, please contact us at:
Email: topcardcollector@gmail.com
We appreciate your understanding of our return policy due to the nature of collectible trading cards.
First Purchase 20% Discount Policy
1. Website Exclusive: This discount applies only to items listed for sale on our website and does not apply to items in our eBay store.
2. Eligibility: This discount applies only to first-time customers on their initial purchase.
3. Discount Details: Eligible customers will receive a 20% discount on the total order value (before taxes and other fees).
4. Order Value Limit: The 20% discount cannot be applied to individual items priced over $150.00.
5. How to Redeem: The discount code must be applied at checkout. Only one discount code may be used per order, and it cannot be combined with other promotions or offers.
6. Exclusions: Certain items may be excluded from this promotion as specified on product pages or in special terms.
7. Single Use: The 20% discount is valid only for the first order placed by a new customer and may not be reused or applied retroactively.
8. Validity: The discount code must be redeemed within [specific time period, e.g., 30 days] of account creation.
9. Changes and Updates: We reserve the right to alter or discontinue this promotion at any time without prior notice.
Free Shipping Terms and Conditions
1. Eligibility: Free shipping is available only for orders shipped within Canada.
2. Carrier and Method: Free shipping applies exclusively to orders shipped through Canada Post using regular letter mail service. This option does not include tracking.
3. Order Minimum: Orders qualifying for free shipping must have a purchase value under $35.00 (before taxes and other fees).
4. Exclusions: Certain items, due to size or weight restrictions, may not be eligible for free shipping, even if they meet the above conditions.
5. Delivery Time: Delivery times for Canada Post regular letter mail may vary. Please note that we cannot provide tracking updates for these shipments, and delivery estimates are not guaranteed.
6. Changes and Updates: We reserve the right to change or discontinue the free shipping offer at any time without notice.